Privacy Policy

INTRODUCTION

As of 25 May 2018, the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) applies in the European Union.

DEFINITIONS OF PERSONAL DATA

(Note: The definitions follow Article 4 of Regulation (EU) 2016/679.)
“Personal Data”: any information relating to an identified or identifiable natural person (“data subject”).
“Controller”: the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
“Processor”: a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
“Personal Data Subject”: natural persons whose personal data are collected and processed by the controller (in this Data Policy, the data subjects are the users of the above website, whether or not they are identified, for the use of a service).
“Recipient”: a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not.

CONTROLLER

The general partnership under the name “ATHANASIADIS CHRISTOS – KALPAKIDOU KONSTANTINA OE” and the trade name ROBOVISION, based in Thessaloniki, with TIN 998388219 and Hellenic General Commercial Registry (GEMI) No. 038732905000, informs you, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter “GDPR”) and the provisions of national legislation on the protection of personal data, in its capacity as Controller, that it processes personal data which the data subject provides each time. In particular, such data are obtained during your browsing of our company’s official website “http://www.robovision.gr”, specifically via the contact/interest form or your subscription to our newsletter.
In compliance with the applicable legal framework, the Controller takes all necessary technical and organizational measures for the secure processing of your personal data, so as to ensure in every way their protection against loss, leakage, alteration, transmission or any other unlawful processing.

PURPOSE OF PROCESSING PERSONAL DATA

In the context of its activities and with full respect for the protection of your personal data, the company processes the details that you yourself provide, exclusively upon your prior, explicit, free and fully informed consent. Data are collected either through the contact/interest form available on our website or upon your subscription to our newsletter. The purposes of the above processing are:

to be able to send to your email address updates and announcements concerning the company’s activities, news and services;
to communicate with you in order to respond to requests or questions you submit via the dedicated form;
to keep a record of communications with a view to better serving you and meeting your needs.

PERSONAL DATA COLLECTED

Data collected and generally processed include identification data (such as full name) and contact data (such as postal and email address, telephone, etc.).
Beyond the above data you provide, technical information that constitutes personal data may be collected, such as the Internet Protocol (“IP”) address of your device [e.g., desktop computer, laptop, tablet, smartphone]. These technical details are used to ensure the proper operation and performance of the website and electronic services and are not permanently stored on the company’s infrastructure.
For more details about the technologies used on the website in relation to cookies, see the company’s Cookies Policy.
Apart from the aforementioned data, no special categories of data, as defined by the applicable legislation (in particular racial or ethnic origin, religion, health data, etc.), are collected or processed.

LEGAL BASIS FOR PROCESSING PERSONAL DATA

The processing of the collected ordinary personal data is carried out in accordance with Article 6(1)(b) of the GDPR and, in particular, is based on the prior, explicit, free and fully informed consent of the data subject.
The processing of personal data is, in any case, conducted subject to compliance with the principles governing the processing of personal data as provided in Article 5 of the GDPR.

METHOD AND SOURCES OF PERSONAL DATA COLLECTION

Personal data are collected directly from the data subject, either when completing the contact/interest form available on the company’s website, or upon subscribing to the newsletter.
Data are collected and processed by the company’s authorized employees per service, solely for the purposes of providing the respective service. They are transmitted only to authorized third parties bound by confidentiality, when access is required in the context of providing those services.
Upon your instruction, your personal data may be transmitted to third parties/companies cooperating with the company.
The company expressly undertakes not to trade your personal data by selling/renting, making available/transferring/publishing or disclosing them to third parties, nor to use them in any other way and for other purposes that could jeopardize your privacy, rights or freedoms, unless required by law, court decision/order, administrative act, or if it constitutes a contractual obligation necessary for the proper operation of the company’s website and its activities. Personal data may be transmitted to partners or third parties, who comply with the terms of this Policy and are bound by confidentiality, for further processing for the purpose of providing services, evaluating and improving website functionality, marketing purposes, data management and technical support, only after the user has been informed in advance and consent has been obtained.
These third parties have contractually undertaken with the company to use personal data solely for the above reasons and not to transmit personal information to third parties, nor to disclose it to others unless required by law.

RETENTION PERIOD FOR PERSONAL DATA

The personal data of the data subject are retained for as long as necessary to fulfil the purposes pursued and, in any case, up to 1 year.
The company does not retain your data for a period longer than necessary to fulfil the purpose for which they are processed. To determine the appropriate retention period, the company takes into account the quantity, nature and sensitivity of the personal data, the purposes for which it processes them and whether those purposes can be achieved by other means.
The company also considers the periods for which it may need to retain personal data in order to meet its legal obligations (e.g., in relation to tax audits) or to respond to complaints/queries and protect its legal rights in the event of a claim (20-year period under Articles 904 et seq. of the Greek Civil Code).
When we no longer need the data or there is no longer a lawful reason for their retention, your personal data are deleted or securely destroyed.
The company also considers whether and how it can minimize over time the personal data it uses, as well as whether it can retain them in anonymized form so that they can no longer be associated with or identify you. In that case, the company may use them without further notice.

RIGHTS OF THE PERSONAL DATA SUBJECT

As a data subject, you have the following rights under the GDPR:

To know which personal data concerning you are kept and processed by the company under the name “ATHANASIADIS CHRISTOS – KALPAKIDOU KONSTANTINA OE” and the trade name ROBOVISION, as well as their source, the purposes of processing and the possible recipients thereof (right to information, Articles 13 and 14 GDPR).
To request free access to your personal data held by the company under the name “ATHANASIADIS CHRISTOS – KALPAKIDOU KONSTANTINA OE” and the trade name ROBOVISION (right of access, Article 15 GDPR).
To request the rectification of inaccurate personal data and the completion of incomplete data (right to rectification, Article 16 GDPR).
To request the erasure of your personal data, subject to the limitations of paragraph 3 of Article 17 GDPR (right to erasure, Article 17 GDPR).
To request, under conditions, the restriction of processing of your personal data (right to restriction of processing, Article 18 GDPR).

To exercise any of the above rights, you may contact tel. +30 2310672436 and the email address contact@robovision.gr.

RIGHT TO LODGE A COMPLAINT WITH THE HELLENIC DATA PROTECTION AUTHORITY

You have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) on matters concerning the processing of your personal data. For the HDPA’s competence and the manner of filing a complaint, you may visit its website (www.dpa.gr – My rights – Submission of complaint), where detailed information is available.
Postal address: HDPA, 1–3 Kifisias Ave., GR-115 23, Athens, tel. +30 210 6475600, email contact@dpa.gr.